Terms of Service | Schedult

These terms are an agreement between you and Schedult ("Schedult", "we", "us"). They apply when you start a free trial or subscribe to Schedult, and when you use the client portal. Please read them along with our Subscription Policy and Privacy Policy, which are part of this agreement.

Who can use Schedult

Schedult is a service for businesses. By signing up, you confirm that you're at least 18, that you're using Schedult for a business, and that you're allowed to agree to these terms for that business. "You" means you and the business you sign up for.

What we do

Schedult makes done-for-you social media posts for your business, and blog posts on plans that include them. Each month we:

Plan and write your posts, using what you've told us in your Brand Kit.
Design them in your brand's look, with your logo, colors and fonts.
Put them in your client portal ahead of time, so you can see what's coming.
Schedule and publish them automatically to your connected social accounts on their planned dates.

If your plan includes blog posts, we can send them straight to your website through a secure connection, for example on WordPress, Wix, Squarespace, Webflow, Shopify or Ghost.

What's included (the number of posts, social channels and changes each month) depends on your plan and any extras you add. Current plans and prices are on our pricing page and in our Subscription Policy.

How we make your posts

Our team makes your posts. We use AI tools to help with research and first drafts, but people write, design and check every post before it goes out.

We check facts in your posts against sources. When we feature a customer review, we quote it word for word from a public review.

We may use stock photos in your posts. These come from stock photo providers and are used under those providers' licenses.

Your Brand Kit and accounts

When you start, you fill in your Brand Kit in the client portal: your logo, colors, fonts, what you offer, who your customers are, any promotions, and when you'd like posts to go out. The better your Brand Kit, the better your posts. Please keep it up to date.

You connect your social accounts through a secure sign-in link from our posting partner. You sign in with the social platform directly. We never see or store your social media passwords. You can disconnect an account at any time from your portal, but we can't publish to an account that isn't connected.

If you'd like blog posts sent straight to your website, you connect it the same way: through a secure connection that lets us post to your site. We never see your website password.

Reviewing posts and asking for changes

Your posts appear in your client portal ahead of their dates. You can rate them and ask for changes before each post's date.

You don't have to approve posts. If you don't ask for changes before a post's date, it's published as planned. If something needs to change, please let us know through the portal before the post goes out.

Each plan includes a number of changes per month:

Standard includes 10 changes a month. You can add 15 extra changes for $29 a month.
Plus and Premium include unlimited changes.

Blog posts use the same monthly allowance as your social posts. Unused changes don't carry over to the next month.

What you're responsible for

You're responsible for:

The information, offers and promotions you ask us to post, and making sure they're accurate and lawful.
Having the rights to everything you upload or send us, such as logos, photos and other material. Please only give us material you own or have permission to use.
Telling us before a post's date if anything in it is wrong.
Keeping your client portal login safe.

Please don't ask us to post anything that's false or misleading, breaks the law or a social platform's rules, or infringes someone else's rights. We may decline to make or publish a post that we believe does.

Using your materials

You keep ownership of your logos, photos and other materials. You give us permission to use them to make, schedule and publish your content, for as long as you're a Schedult client. This permission ends when you leave, apart from posts that have already been published.

We'll only show your posts as examples of our work, for instance on our website, if you've given us permission.

Who owns the posts

Once you've paid for them, the finished posts we make for you are yours to use. That includes posts we delivered during a period you paid for, even after you cancel.

Some things stay with their owners:

Stock photos stay under their providers' licenses. You can use them as part of your finished post.
Our own tools, templates, methods and know-how stay ours.

Your Instagram and Facebook accounts are run by those platforms, not by us, and your website runs on your own website platform. Their own rules apply to everything posted on them.

Platforms sometimes change their features, limits or rules, or have outages. If that stops a post going out on time, we'll do our best to publish it as soon as we can, but we can't be responsible for things the platforms control. We also can't be responsible if a post can't be published because an account or website was disconnected or its permissions were changed.

Results

We work hard to make posts that are good for your business. But we can't promise any particular number of followers, likes, visits, leads or sales. Those depend on many things outside our control.

Billing, trial and cancelling

Every plan starts with a 7-day free trial. After that you're billed in advance, monthly or yearly. You can cancel anytime from your portal, and cancellation takes effect at the end of the period you've paid for. Until then, scheduled posts keep going out and you keep access to your portal. The full details are in our Subscription Policy.

If we end the service

We may suspend or end your account if you seriously or repeatedly break these terms, if you don't pay, or if continuing would break the law or a platform's rules. Where it's reasonable, we'll tell you first and give you a chance to fix the problem.

Our liability

We provide Schedult with reasonable care and skill. Apart from that, and to the extent the law allows, we provide the service "as is", without other promises.

To the extent the law allows:

We're not liable for indirect or consequential losses, such as lost profits, lost sales or lost business opportunities.
Our total liability to you under these terms is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits any liability that can't be limited by law, or any rights you have under the consumer laws that apply to you.

Changes to these terms

We may update these terms from time to time. If we make an important change, we'll tell you at least 30 days before it applies. If you don't agree with the change, you can cancel before then. The date at the top of this page shows when these terms were last updated.

Governing law

These terms are governed by the laws of Singapore. Any disputes will be handled by the courts of Singapore.

Contact us

Questions about these terms? Use our contact page, or open a support ticket in your client portal.